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Contact Us

You have an inquiry about our offerings of web hosting plans and domain names, or just like to share with us your comments and suggestions in respect to our services? Feel free to contact our Customer service team at any time using the Contact Us form below. Simply fill in your name, contact details (email, country, etc.) and then specify the subject of your inquiry/suggestion and what it is exactly about. Please keep in mind that the more detailed your question is, the more relevant the answer we give will be.

Online Form

*All fields must be filled out except for the ones marked as optional.

Username: (optional)
Your Name:
E-mail:
Your Country:
Phone:
Subject:
Question:

Contact the Customer service by phone at the following numbers:

  • US toll free phone: +1-855-211-0932
  • International phone: +1-773-305-5641
  • UK phone: +44-20-3695-1294
  • AU phone: +61-2-8417-2372

Monday - Friday:

  • 10.00 AM - 12.00 AM GMT/UK
  • 05.00 AM - 07.00 PM EST/USA
  • 06.00 PM - 08.00 AM EST/AU

IMPORTANT:
Please tell our representative our ID 49737.

Our technicians are available online 24 hours a day, 7 days a week to attend to all your inquiries and keep you updated on the status of every website you host with us. For detailed information about our web hosting and domain name services, please contact us over the e-mail, or use our online form.

Technical Customer Support:

Log into your Control Panel and open a trouble ticket from the 'Help Center' section.

F.A.Q.:

Log into your Control Panel and go to 'Help Center' » 'F.A.Q'.

Check server status

To check the status of your server if you think there is an issue, please go to: www.properstatus.com