Our technical support team is available 24/7/365 to assist you with any issue. We have implemented a 1-hour support response time policy, and our technicians usually respond within 20 minutes.

Multiple support options are available to meet your needs - reach out through email, submit a support ticket, connect via live chat, or give us a call.

Be sure to also explore our comprehensive knowledge base and instructional videos, conveniently located in our Hosting Control Panel.

Through the NTC Hosting Control Panel

Our custom-designed NTC Hosting Control Panel features a user-friendly, click-based interface, making site management as simple as using your smartphone. Should you require assistance, feel free to contact us or browse through our comprehensive knowledge base:

Via our website

To get in touch with us anytime, day or night, please use our convenient online Contact Us form. Our team is available 24/7/365 to assist you with any questions or concerns.

By phone (for sales-related inquiries):

US toll free phone: +1-855-211-0932
International phone:+1-727-546-HOST(4678)
UK phone: +44-20-3695-1294
AU phone: +61-2-8417-2372

NOTE: Please, mind to prepare your account information in advance, when calling us to request assistance.

Through the live chat on our website

Our live chat operators will respond instantly to all non-technical inquiries.

NOTE: For technical support requests, please submit your question through the ticket system in your Web Hosting Control Panel. This allows us to thoroughly examine your concern and deliver an effective solution.

Check server status

To verify your server's status when you suspect a problem, please navigate to:
www.properstatus.com